Shipping policy

Make sure to read the following terms and conditions carefully before placing your order. We will not be liable for any concerns and damages that are indicated in our guidelines. By ticking the box, you have fully accepted the terms and conditions indicated on the website.

Terms of Service

This website is operated by certified calm. Throughout the site, the terms “we”, “us” and “our” refer to certified calm offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Read the rest of our terms below: https://www.certifiedcalm.com/pages/terms-of-service

Privacy Policy

This privacy policy outlines our policy in relation to the collection, use, and protection of your customer data. From time to time, we may update it to reflect current changes in our operations and the law. In the event we do so, we will notify you by posting it on our website for your information and reference. Read the rest of our privacy policy below: https://www.certifiedcalm.com/pages/privacy-policy

 

Return Policy

All items sold at certifiedcalm.com go through our quality control procedures. We inspect every item before it is shipped. All goods are shipped fully insured in case of loss or damage. However, there are times when items are damaged, defective, or incorrectly shipped. If this is the case for you, we will gladly replace them. If you have a need to return products we sold you, read the rest of our return policy below: https://www.certifiedcalm.com/pages/return-policy

Warranty Policy

Certified Calm guarantees every product with a limited warranty against manufacturer defects. Items sold at certifiedcalm.com can be returned for a refund or exchange up to 7 days from the order receipt date. Submit your warranty claims below: https://www.certifiedcalm.com/pages/warranty-policy

Name That Bottle Guidelines Personalized engraving is NOT applicable for Same Day Delivery and Cash on Delivery orders. Do take note of our Name That Bottle guidelines below to manage expectations: https://www.certifiedcalm.com/pages/name-that-bottle